Help
Don't panic!
We have compiled a short list of useful questions.
If you don't find your answer, drop us a line here.
Our tutorials on just about anything can be found here.
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Q. How do I create an account on docsNtalks?
Q. How do I change my password?
Q. Can I use more than one e-mail address for my account?
Q. How can I contact other users?
Q. How do I leave a group I belong to?
Q. How do I start a meeting / conference?
Q. Why is a promo code needed for creating a group?
Q. What does meeting "visibility" mean?
Q. How do I invite users to my group?
Q. What is the difference between a group member and a presenter?
Q. Where can I manage the members of my group?
Q. Where can I edit the sessions of my conference / meeting?
Q. How do I upload documents into a group?
Q. Who can see the documents I upload?
Q. What documents types are acceptable for upload?
Q. What if my talk is in Apple Keynote format?
Q. Can I upload a movie to docsNtalks?
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FAQ
Q. What is the answer to life, the universe and everything else?
A. 42
Q. How do I create an account on docsNtalks?
A. Press the Sign Up button on the top right corner of your screen. To view a short tutorial press here
Q. How do I change my password?
A. In the "my profile" page select the "edit" tab. Select the "account" button to get to your user account where you can change the password.
Q. Can I use more than one e-mail address for my account?
A. Yes. You can have more than one email address and all of them can be used for logging in to your account. To add the email addresses go to "my profile" page and select the "edit" tab. Select the "emails" button to add more email addresses. Note, you will only get emails through docsNtalks to your primary address.
Q. How can I contact other users?
A.When viewing a user's profile press the "contact" tab. This leads to an automated email submission form. Note, user emails are confidential and are never disclosed. The contact form is the only way other users can contact you. You can choose not to have a contact form by un-checking the appropriate box in your profile.
Q. How do I leave a group I belong to?
A. When in the group page choose "My membership" from the menu on the left. In the Manage membership page choose "Leave this group".
Q. How do I start a group?
A. In the "my profile" page select "Create group" from the left menu. To view a short tutorial press here.
Q. Why is a promo code needed for creating a group?
A. docsNtalks is in beta form and we decided to limit the group creation. To request a promo code press here.
Q. What does meeting "visibility" mean?
A. Public - Visitors can access group home page, topics, and document pages.
Semi-Public - Only members can access document pages.
Limited - Only members can access topics and document pages.
Private - Only members may access this group. Group is not listed in the group directory.
Q. How do I invite users to my group?
A. In the group page choose "Invite Colleagues" from the menu on the left. To view a short tutorial press here.
Q. What is the difference between a group member and a presenter?
A. Group members can view any document in the group and participate in all the forums. Presenters can do that and upload documents to the group.
Q. Where can I manage the members of my group?
A. In the group page under the group title press on the number of members "# members". To view a short tutorial press here.
Q. Where can I edit the sessions of my conference / meeting?
A. In the group page choose "Manage Sessions" from the menu on the left. To view a short tutorial press here.
Q. How do I upload documents into a group?
A. In the group page choose "Upload document" from the menu on the left. To view a short tutorial press here.
Q. Who can see the documents I upload?
A. A document inherits the visibility of the group it was uploaded into. Only documents in public groups can be viewed by non members of the group. For a description of group visibilities press here.
Q. How do I share documents?
A. The author of a document can share any of his document regardless of the group the document belongs by using the quick share URL. To create the URL choose the "Edit" tab in the document page and check the box titled "Create a "Quick Share" URL for easy access to this document".
Q. What documents types are acceptable for upload?
A. Allowed file formats (listed by extension) are: txt, rtf, pdf, ps, doc, docx, xls, xlsx, ppt, pps, pptx, odt, sxw, ods, sxc, odp and sxi.
Q. What if my talk is in Apple Keynote format?
A. Keynote files are not acceptable for upload. To upload a keynote presentation convert the file to PDF format first, then upload as a PDF file.
Q. Can I upload a movie to docsNtalks?
A. Movies can not be uploaded but only embedded onto the document pages. To embed a video go to the edit tab of the document you want to add a video to. Paste the embedding link into the document abstract.
(The embed link is provided to you by the website you uploaded the video to, e.g. YouTube etc').